Last Updated: April 14, 2026
Please read these Terms of Service ("Terms") carefully before using Novagen Laboratory's website, products, or services. By accessing or using our services, you agree to be bound by these Terms.
1. DEFINITIONS
"Novagen Laboratory," "we," "us" refers to the peptide research and product development entity.
"Products" refers to our GHK-Cu (Copper Peptide) formulations, including but not limited to lyophilized powder, solutions, emulsions, and serums.
"Services" includes educational content, usage guidance, and customer support.
2. ELIGIBILITY
You must be at least 18 years old to purchase our products. By using our services, you represent that you meet this requirement and that all information you provide is accurate and complete.
3. PRODUCT INFORMATION & USAGE
3.1 Scientific Basis
Our products are formulated based on peer-reviewed research on peptide biochemistry. We provide detailed scientific documentation for all active ingredients.
3.2 Intended Use
- Products are designed for topical cosmetic use only
- Not intended to diagnose, treat, cure, or prevent any disease
- Follow provided usage guidelines and concentration recommendations
- Conduct patch testing before full application
3.3 Product Variations
We offer multiple formulations (powder, solution, emulsion, serum) to accommodate different user needs and application preferences. Product efficacy may vary based on individual skin conditions and proper usage.
4. ORDERING & PAYMENT
4.1 Pricing
All prices are listed in [Currency] and exclude applicable taxes and shipping fees. We reserve the right to modify pricing with notice.
4.2 Payment
Payment must be completed before order processing. We accept major credit cards and secure payment methods.
4.3 Shipping
Delivery timeframes are estimates. Risk of loss transfers upon delivery to the carrier.
5. RETURN & REFUND POLICY
5.1 Quality Guarantee
We stand behind our product quality verification system. If you receive a defective or incorrect product, contact us within 14 days for replacement or refund.
5.2 Returns
Due to the nature of cosmetic products, opened items cannot be returned unless defective. Unopened products may be returned within 30 days of purchase.
6. INTELLECTUAL PROPERTY
All content, including scientific research summaries, product formulations, trademarks, and branding, is the property of Novagen Laboratory. Unauthorized use, reproduction, or distribution is prohibited.
7. PROHIBITED ACTIVITIES
You agree not to:
- Resell products without authorization
- Misrepresent product efficacy or make unsubstantiated claims
- Reverse engineer our formulations
- Use our products for non-cosmetic purposes without written consent
- Interfere with website security or functionality
8. DISCLAIMER OF WARRANTIES
8.1 Product Performance
Individual results may vary. We do not guarantee specific outcomes as skin response depends on multiple factors including genetics, environment, and consistent usage.
8.2 Scientific Accuracy
While we strive for accuracy in our scientific communications, research in peptide science is evolving. We update our content as new evidence emerges.
8.3 No Medical Advice
Our content does not constitute medical advice. Consult a dermatologist for persistent skin conditions.
9. LIMITATION OF LIABILITY
To the maximum extent permitted by law, Novagen Laboratory shall not be liable for:
- Indirect, incidental, or consequential damages
- Allergic reactions or skin sensitivities (patch testing recommended)
- Misuse of products contrary to provided instructions
- Third-party website content linked from our platform
10. INDEMNIFICATION
You agree to indemnify and hold harmless Novagen Laboratory from any claims arising from your use of our products or services, violation of these Terms, or infringement of third-party rights.
11. GOVERNING LAW & DISPUTE RESOLUTION
These Terms are governed by the laws of [Jurisdiction]. Any disputes shall first attempt resolution through good-faith negotiation, followed by binding arbitration if necessary.
12. MODIFICATIONS
We may revise these Terms at any time. Continued use after changes constitutes acceptance. Material changes will be notified via email or prominent website notice.
13. SEVERABILITY
If any provision is found unenforceable, the remaining Terms remain in full effect.
14. ENTIRE AGREEMENT
These Terms constitute the entire agreement between you and Novagen Laboratory regarding our services, superseding prior agreements.
15. CONTACT INFORMATION
For questions about these Terms:
Email: legal@novagenlab.com
Address: [Novagen Laboratory Address]
16. PRODUCT VERIFICATION PROGRAM
We operate an independent product verification system to ensure quality standards. Participation in our comparison studies is voluntary and results are published for transparency.
17. EDUCATIONAL CONTENT
Our scientific resources are provided for informational purposes. We encourage critical evaluation of peptide research and maintain transparency about study limitations and conflicting evidence.
